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Microsoft 365 Will Change Your Life

Chances are, you didn’t launch your business just so you could run your own computer networks and become a technology Guru.

That’s why outsourced technology services have exploded over in recent years. Companies that are not very large find it hard to finance their own in-house IT and keep ahead of the technology trends. Have you considered the right IT company for your business?

Here are a few benefits when it comes to outsourcing IT:

  1. MONEY: At first glance, outsourcing would appear to add a monthly expense to the cost of operating a company. Outsourcing eliminates both the huge one-time up front cost acquiring new technology as well associated costs with maintaining and upgrading your company’s technology as it evolves. Eliminate the need to provide new and updated training to your IT staff. Once you have selected your technology, the clock is ticking against you. Technology ages at an astronomical rate depreciating in value. Technology must be replaced every 5 to 10 years to be considered current.  Why buy the whole pie, if you only need a slice? With SJC Technology, you don’t have to pay for technology capacity that’s actually in excess of your needs (a common problem for small and midsize companies that run their own systems). You only pay for what you need when you outsource technology.

You also shift not only your technology employee costs to your service provider, but you also eliminate the HR costs associated with recruiting, supporting, benefits,  and training technology employees.

Your technology services provider can use scale to provide you with more and better technology than your company could provide itself, the typical result is better results and lower unit costs. Plus, you no longer need to invest in and maintain technology support facilities like data rooms/centers, additional power and air conditioning capabilities and other associated expenses.

  1. Better Expertise and Service Quality: As noted, you probably didn’t get into your current business just so you could run your own computer networks and become a technology Guru. So why not hire those who are, instead? Trained, experienced, qualified, and certified tech professionals can do more in a few hours that benefits your company than most business owners can do in two days when it comes to technology. That benefit alone is a savings for your company, not to mention smoother running technology – known in the industry as “up-time” – that allows you and your other employees to be productive during the work day.

Outsourcing your company’s technology operations and management also relieves you of the burden of trying to hire good tech experts when you aren’t really qualified to know the difference between those who claim qualifications and certifications and those who can really do the job with excellence.

And top-notch technology partner will be able to see tech trends and advancements coming long before you can, and keeping you focused on your expertise and business. Just as important, they’ll be able to keep you from chasing expensive technological products that may not benefit your company as you’d hoped.

  1. Balancing Risk: Every business faces risk – in multiple forms. Competition. Government regulations. Market volatility. Financial and economic conditions. Changing technology. Not only can technology operations and management service providers help minimize some of  your technology risk. As a function, they also take on much of the risk management in those other areas.  That’s especially true in the areas of compliance with government regulations, industry standards, maintaining corporate, and customers’ data security.
  2. Laser Focus:  Small Businesses have limited resources such as time, money, personnel, personal energy, just to name a few. By outsourcing the burden of technology operations and management to a services provider, your team will be able to focus more intently on the key things that are necessary for your business to be successful. Business owners focus on growing the business, while the service provider worries about your technology up-time, productivity, compliance, backup, security, and supporting your infrastructure’s growth.
  3. Strength to Compete: Shifting the financial and managerial burden of technology operations and management to a service provider puts small and midsize companies on level footing in competition with huge corporations that have the money and scale to provide cutting-edge technology for themselves. Sadly, too many companies are not quite measuring up when it comes to making the digital transformation needed to be competitive. Often, it’s a resource problem. Eliminating the lack of technology and having tech support on your side you, will make you a strong competitor. Unlike larger operations, your company can have advantages of being smaller, less bureaucratic, more nimble, and closer to the customer, add enterprise technology to you attributes and you are unstoppable!

SJC Technology has been providing technology support to local SWFL business owners since 2009. We are your custom IT department! Call us today for your IT consultation 239.324.9039.

 

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Minimizing the Damage After a Network Hack

Threat-based impersonation scams are common and can be traumatic for the victim.

Typically, scammers pretend to be from a government agency or well-known company who threaten you into handing over your money or personal information. This type of scam is commonly received over the phone, though it can also come via email or text message.

How the scam works

Scammers will impersonate government officials and claim that you have an outstanding tax debt or that you failed to appear to court on a summons and you need to pay the debt or other fees to fix the problem.

They will threaten you with a fine, disconnection, legal costs, or sometimes suggest you will be arrested or deported.

Scammers will often pretend to be from a well-known, trusted business or organisation, including Microsoft, Apple, the IRS, banking institutions, the court house and law enforcement agencies. They may call and ask for remote access to your computer to fix a problem. Or they may email you fake invoices or fines, and threaten to cancel your service or charge excessive penalty fees if you don’t pay them immediately.

 

Think before you click!

If the scammer sends an email, it is likely to include an attachment or a link where you can download proof of the ‘bill’, ‘fine’ or ‘missed delivery details’, but opening the attachment or downloading the file can infect your computer with malware.

Don’t be a victim! Protect yourself!

  • When dealing with uninvited or unexpected contact from a government agency or trusted business—whether over the phone, by email, in person or through social media—always consider the possibility that it may be a scam.
  • If you’re unsure whether a call or email is real, verify the identity of the contact through an independent source, such as online search. Don’t use the contact details provided by the caller or in the message they sent to you.
  • Don’t be pressured by a threatening caller. Hang up, then check whether their story is real.
  • If you’re still unsure, speak to a trusted friend or family member about what has happened.
  • Never send money or give your bank account details, credit card details, or other personal information to anyone you don’t know or trust..
  • A government agency or trusted business will never ask you to pay by unusual methods, such as a gift or store card, iTunes card, wire transfer or bitcoin.
  • Don’t open suspicious texts, pop-up windows or emails and don’t click on links or open attachmentsjust delete them.
  • Never give anyone remote access to your computer! Unsolicited contact is always a RED FLAG!!! whether through a phone call, an email, or  pop up window and even if they claim to be from a well-known company that you know and trust. Always be specious.  If some one knocked on your door and ask you to show them to your purse or wallet… would you just let them in?

Tips:  You have been scammed, now what?

  • If you’ve lost money or given personal information to a scammer, there are steps you can take straight away to limit the damage and protect yourself from further loss:
  • If you’ve sent money or shared your banking or credit card details, contact your financial institution immediately. They may be able to stop or reverse a transaction, or close your account.
  • Speak to your managed IT provider immediately to reduce the catastrophic damage.  Also to insure future attacks, check with your technology expert to make sure you have the best products to protect you going forward.
  • As scammers are often based overseas, it is extremely difficult to track them down or take action against them. So take the time to warn your friends and family about these scams.
Protect Your Computer

It is vitally important that you protect your computer and all the information on it  to prevent identity theft. By hacking into your computer’s stored information, a thief can gain access to your banking account numbers and passwords in order to steal money. In addition, some hackers are trying to find information about your credit cards to use the numbers to order merchandise. Here are a few tips to protect the information on a computer.

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Strong Passwords

Most people use a password to restrict access to their laptops, cell phones or sensitive documents contained within. However, a password is useless if it is easy to guess or isn’t strong enough to withstand a coordinated attack on whatever it is protecting. What are some ways to create strong passwords, and why is it important to change it on a regular basis?

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Tech Company

Even if your company doesn’t make computer chips or build network servers, it may be shortsighted to think that it isn’t a tech company. At some point in the next 20 years, almost everything that you own will be connected to the internet and have the ability to communicate with objects nearby. Therefore, it is in your best interest to invest in technology and use it to help your business innovate.

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Smartphone for your Business

Most people these days prefer to have a smartphone because of all the things that it can do to make our lives easier. For instance, you can check your emails or browse Facebook while you are waiting for your flight or for an appointment to begin. However, did you also know that there are many ways in which your phone can save your company money?

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Minimizing the Damage After a Network Hack

Your network is under constant attack whether you realize it or not. If a worker brings in a device from home, it could be infected with a virus or malware that aims to penetrate your firewall and get at sensitive information. In some cases, hackers will try to get past your network defenses just because it’s fun. What are some things that you can do to minimize the damage if your network is hacked into?

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Scientists believe that the quantum computing is mere years away from becoming a significant part of researcher’s daily lives. At some point after 2018, they are thought to be reliable enough to be mass produced for sales to the general public. In what ways are quantum computers going to alter the way we interact with the world?

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