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Minimizing the Damage After a Network Hack

Threat-based impersonation scams are common and can be traumatic for the victim.

Typically, scammers pretend to be from a government agency or well-known company who threaten you into handing over your money or personal information. This type of scam is commonly received over the phone, though it can also come via email or text message.

How the scam works

Scammers will impersonate government officials and claim that you have an outstanding tax debt or that you failed to appear to court on a summons and you need to pay the debt or other fees to fix the problem.

They will threaten you with a fine, disconnection, legal costs, or sometimes suggest you will be arrested or deported.

Scammers will often pretend to be from a well-known, trusted business or organisation, including Microsoft, Apple, the IRS, banking institutions, the court house and law enforcement agencies. They may call and ask for remote access to your computer to fix a problem. Or they may email you fake invoices or fines, and threaten to cancel your service or charge excessive penalty fees if you don’t pay them immediately.

 

Think before you click!

If the scammer sends an email, it is likely to include an attachment or a link where you can download proof of the ‘bill’, ‘fine’ or ‘missed delivery details’, but opening the attachment or downloading the file can infect your computer with malware.

Don’t be a victim! Protect yourself!

  • When dealing with uninvited or unexpected contact from a government agency or trusted business—whether over the phone, by email, in person or through social media—always consider the possibility that it may be a scam.
  • If you’re unsure whether a call or email is real, verify the identity of the contact through an independent source, such as online search. Don’t use the contact details provided by the caller or in the message they sent to you.
  • Don’t be pressured by a threatening caller. Hang up, then check whether their story is real.
  • If you’re still unsure, speak to a trusted friend or family member about what has happened.
  • Never send money or give your bank account details, credit card details, or other personal information to anyone you don’t know or trust..
  • A government agency or trusted business will never ask you to pay by unusual methods, such as a gift or store card, iTunes card, wire transfer or bitcoin.
  • Don’t open suspicious texts, pop-up windows or emails and don’t click on links or open attachmentsjust delete them.
  • Never give anyone remote access to your computer! Unsolicited contact is always a RED FLAG!!! whether through a phone call, an email, or  pop up window and even if they claim to be from a well-known company that you know and trust. Always be specious.  If some one knocked on your door and ask you to show them to your purse or wallet… would you just let them in?

Tips:  You have been scammed, now what?

  • If you’ve lost money or given personal information to a scammer, there are steps you can take straight away to limit the damage and protect yourself from further loss:
  • If you’ve sent money or shared your banking or credit card details, contact your financial institution immediately. They may be able to stop or reverse a transaction, or close your account.
  • Speak to your managed IT provider immediately to reduce the catastrophic damage.  Also to insure future attacks, check with your technology expert to make sure you have the best products to protect you going forward.
  • As scammers are often based overseas, it is extremely difficult to track them down or take action against them. So take the time to warn your friends and family about these scams.
Make A Disaster Recovery Plan For your Southwest Florida Business

Disaster recovery plan is usually a documented set up of procedures to help a Business person protect and recover a Business Information Technology infrastructure in the event a Disaster occurs. This plan normally documented in written form, specifies the procedures an organization is to follow in an event of a disaster.

With a business in Southwest Florida, you require this statement of consistent actions as it will assist you in recovering and protecting your business data before, during and after a disaster which its cause could be environmental, natural, or man-made such as terrorism and accidents.

Why a Data Backup and Recovery Plan is Essential in Southwest Florida

Businesses in Southwest Florida are digitally active and therefore the last thing one would want is to lose data of his business be it by human error, natural attacks or at the hands of cyber attack because it is costly and extremely risky. Both backup solutions and disaster recovery helps in ensuring uptime during natural disasters which are common in Southwest Florida, reducing data loss and maximize productivity of the business. The following are importance of business data back up:

4 Reasons Your Southwest Florida Business Should Move To The Cloud

Technology has greatly improved the efficiencies to business operations. Despite the size of your business, through technology, you can make your company “smaller” by introducing the appropriate type of technology. A good example is, you can stop using manual filing systems and other forms of physical data storage to storing your data and files in a cloud account. Storing your data in an online cloud account have numerous benefits. If you have a business located in Southwest Florida, moving to cloud storage will be of significant advantage and an ultimate solution to safekeeping your data from the bad Florida’s weathers. Below are some of the reasons as to why you should move your Southwest Florida Business to the cloud.

A Few Reasons To Upgrade Your Business Phone System To VOIP

Technology Changes Everything

Have you thought about upgrading your business phone line to VOIP? Maybe you have, but as the old adage goes “If it isn’t broken, don’t fix it”. The regular business phone system has been working fine for decades. Why change things now?

I would dare say that the old business phone line was indeed broken, but it was the best we had so we made due. 

southwest Florida business email solutions

As the owner or manager of a small business, proper email solutions are probably the last things on your mind. However, once your organization has grown and developed, eventually, a free email service won’t be able to keep up with your needs. Having a dedicated business email service maximizes your efficiency. As a southwest Florida business, there’s a lot of competition and ensuring that you are running at peak efficiency will allow you to continue to succeed.

How Microsoft Office 365 Is More Secure Then Your Current Solution

Storing your data on a privately controlled datacenter may seem like the best and most logical solution, especially in comparison to a cloud. However, there is a vast range of security features you may be missing out on by storing information on a privately controlled datacenter.

A cloud service like Microsoft Office 365 provides you with more security on your on-premises server. It also has the potential to be a better service than the one you currently use.

SWFL small business are targets for hackers

In recent years, cybersecurity has become a growing need for businesses all over the world. Of course, most people think that hackers target multi-international and large businesses. Even though they are not entirely wrong, they are still not correct.

Currently, cybercriminals have realized it is easier to get away with crimes involving small SWFL small businesses, because the aforementioned organizations do not have complicated IT infrastructure in place.

By the year 2021, hacking will be costing small businesses owners over $6 trillion annually across the world. Therefore, if you are an SWFL Small business owner, here is what you need to know.

5 Reasons Your SWFL Business Should Move To The Cloud

Technology is moving fast. If you want your SWFL business to succeed, you need to stay technologically ahead of your competitors. Cloud computing is a great way to keep your business on the leading edge of technology. If you haven’t moved your business data to the cloud, here are 5 reasons you need to consider it.

Disaster Recovery

Your SWFL business is no stranger to disasters.  We have thunderstorms, flooding, hurricanes, power outages, heat waves, etc.  All these things can cause serious problems with computer equipment.  You could keep a server in your office, but this could cause problems if you run into any of the above disasters.  Having your data stored in a cloud server protects you from localized events, and allows you to keep doing business, even when your office has been hit by natures fury. 

3 Ways Microsoft Office 365 Can Help Your SWFL Business

Microsoft Office has been a staple of the business world for decades now. Not many businesses can go very long without using Word, Excel, Powerpoint or Outlook. But Microsoft Office 365 is a new way to use these essential business tools. Is it worth it to make the switch? Or is it best to just continue to use the same old version we have always used?

Microsoft Office 365 Follows You

In the past, Microsoft Office came with a user key that you entered when you installed Office on your workstation. This allowed you to use office on that workstation. Essentially, Microsoft Office was licensed to a workstation. Microsoft Office 365 is licensed to you, not to a specific workstation. That means you can access your Office 365 account from a PC, a Mac, a tablet, and a smartphone. Wherever you are, you can log into your Microsoft Office 365 account.

3 Ways To Prepare Your SWFL Business Data For Hurricane Season

It is hurricane season in the North Atlantic. If you have a SWFL business that has data saved on computers that you would not be very happy about if you lose. . .  you need to come up with a SWFL business data plan for hurricane season.  

Hurricanes are not the only danger your data faces during hurricane season.  Hurricane season is also the wettest season of the year.  Flooding from excessive rain can destroy electronics.  In addition, thunder storms are prevalent this time of year whether they are part of a tropical system or not.  Lightning strikes can cause power surges, or just knock out the power at unexpected times.  And everyone knows that data can be lost if you do not properly shut down your computer.