VOIP (Voice-Over-Internet-Protocol) entails a group of technologies aimed at delivering communications in addition to multimedia sessions through the internet. There are many other terms used to refer to VoIP such as internet telephony, broadband telephone, or broadband telephony services. Business entities willing to realize success need to move to VOIP telephony. Lately, a lot of business entities, especially in SWFL (South West Florida) are shifting towards VOIP. As a business owner, outsourcing IT services comes with plenty of services such as improving productivity and saving costs. SWFL businesses need to switch to consider this option as a smarter way of communicating. Below are five reasons why your business located in SWFL need to consider VOIP:

There is no set timeline for upgrading your SWFL business technology equipment and the right time to upgrade depends on the size of the business and nature of work. Another critical factor to consider is which tech equipment you should be investing in; this will mainly depend on the uniqueness of each business. However, the following are some signs that owners of SWFL businesses should use to detect their tech equipment is outdated and it’s time to upgrade.

In today’s digital world, businesses use network systems to store their data safely. But with the increase of cyber-attack globally, many companies have fallen in the hands of hackers who end up stealing crucial information or even taking hostage the whole system.

Although big companies are able to hire a team of professionals to manage any system failure, this is not the case to small businesses with limited budget. Most of them do not have network monitoring tools which makes them vulnerable to cyber-attack. That’s why you need to outsource network monitoring services so as to safeguard your network systems in real-time.

Hurricane season starts June 1st, and US forecasters are saying that it could be worse then normal.  This isn’t great news for southwest Florida.  Many people are still recovering from hurricane Irma that hit us last September.  With the season off to an early start with Alberto sweeping through the are before the official start of the season, it is time to start getting prepared for disaster.  

The recent announcement made by the US Small Business South Florida District naming SeaDek as the National Exporter of the year can motivate and inspire other small businesses in South Florida to expand internationally. To succeed in this endeavor, South Florida businesses should improve their technology. One way to do this is to outsource IT services. When a group of tech people are taking care of your other business needs like minimizing downtimes, you can solely focus on innovating products and enhancing marketing strategies to effectively reach out to your target audience.

Outsourcing IT services offers plenty of benefits to you as a business owner. You’re able to use the latest technologies to your advantage, improve productivity, and save costs. Switching to VOIP is one thing you need to consider as this is a smarter way of communicating. If you’re a business owner in South Florida, here are five reasons why you should switch to VOIP:

Cost-Effective

In comparison, traditional phone systems are thrice the cost of Voice Over Internet Protocol or VOIP. Switching to the latter means saving tons of money that could be spent on marketing your South Florida business. You can use the funds to explore other technology that’s beneficial to your business.

Technology plays a pivotal role in the workplace, and new business tech can help your small company reach new levels of success. One of the best ways to take advantage of the latest technology is by partnering with a managed service provider. Instead of trying to handle IT on your own, an IT provider will give your small business access to state of the art technology and provide technical assistance at any time. If you are still undecided, here are just a few of the benefits of outsourcing IT services.

Network Monitoring

Security issues can arise at any moment and cause a business to experience significant amounts of downtime. However, partnering with a managed service provider will enable your small business to gain access to around the clock monitoring services. If any unusual activity is detected on the network, the IT provider will investigate further and prevent any issues from developing into a widespread problem.

Cloud Computing

Another advantage of using new business tech is that it will give your company access to cloud technology. The use of cloud services allows employees to access information from any location that has an internet connection. Instead of working solely inside an office, employees can access important documents on a business trip or even work from home. This added flexibility gives employees the freedom to work from nearly any location and allows multiple employees to collaborate on the same project together.

Over the last several decades, the number of technical assets a modern company needs has multiplied several times over. With all these devices, applications, online platforms, and services to keep track of, it’s no wonder hackers are having a field day. Even the most talented and capable sysadmin in the world can’t personally keep track of every single technical asset in a company.

Luckily, there is one service that can help your IT staff more than almost any other called network monitoring. The concept of network monitoring is simple enough. Essentially it can serve as the eyes and years of your sysadmins. Continue reading for a list of four reasons your Southwest Florida business needs network marketing.

Immediately Detecting Problems

The first and most obviously useful application of network monitoring is the ability to detect issues the moment they occur. Network monitoring can eliminate the problem of undetected errors because the monitoring software can be configured to send an admin an alert the moment an error occurs. This gives your team the best possible chance of locating, troubleshooting, and solving the issue immediately, and hopefully long before a customer or client has a chance to encounter it.

Predicts Future Issues

Another great use of network monitoring is the ability to see patterns in the data and predict future problematic behavior. If, for instance, if a particular program is for some reason taking more resources every time it runs, this could be a sign of a leaky piece of code, excessive logging, or a large cache that isn’t clearing itself. Network monitoring can identify this kind of behavior allowing your technicians to investigate and solve before the growing program can crash a server by demanding too many resources at some point in the future.

Southeast Florida- Collier, Sarasota, Lee, Charlotte, Glades, DeSoto, Hendry and Manatee Counties- has been experiencing robust business activities since the end of the 2008 financial crisis in 2011.

Some of the most common businesses in this region are;
• Tourism and related services – hotels, holiday homes, serviced condominiums, etc.,
• Agriculture business activities in the landlocked counties of Hendry, Glades, and, DeSoto.
• Real estate businesses -Quantity Surveying, Construction Management, Interior Design, Urban Planning, Realtors, etc. – These businesses are more pronounced in Fort Myers, Cape Coral, Southern Lee and Eastern Bradenton.
• Other Businesses – retail stores, auto sales and garages, malls, Insurance, Banks, transport, and communication, etc. just to mention a few.

With sustained positive growth over a period of more than seven years, businesses have to move to the next level and achieve a level of sophistication for future sustainability. IT outsourcing is one of the approaches that companies in this region can adapt to meet both short-term and long-term growth.

With the many advances in technology, businesses of all sizes, industries, and geographies are turning to cloud computing services. Cloud computing offers your Southwest Florida business many benefits. Understanding the advantages of cloud services can help you get the most out of your business technology.

Benefits of Cloud Computing

Reduced capital costs

Gone are the days of having to own and maintain your own server hardware or software. By moving your company’s data to the cloud, you can save substantial capital costs with zero in-house server storage and application requirements, which means less maintenance and power costs. Instead of spending money to maintain hardware that often goes unused, outsourcing your IT support can help you avoid wasting your valuable resources on such matters.

Scalability

Whenever your needs increase, it’s easy to scale up your cloud capacity, drawing on the service’s remote servers. As your business IT needs isn’t tied to physical server capacity, one can choose from a range of delivery mechanisms or applications and features on a monthly basis depending on the company’s demands. When running any business, it can be a challenge to predict what resources your business will need to scale and take advantage of opportunities. With cloud resources, you can react to needs as they arise and use what is required to manage your growth and enhance your efficiency.

Remote Access

With cloud computing, employees, partners, and clients can access information whenever they want from any location as long as there is an internet connection. Your team can edit and share documents regardless of where they are in the world enabling them to do more together and do it better. Cloud services are a lifesaver for business owners and employees who frequently travel on business to visit clients and prospects in person.

Data back –up

Is your business located in a flood zone or prone to natural disasters like hurricanes, severe lightning storms, earthquakes, etc.? Cloud computing ensures that your data is safe as your information will be remotely stored in the cloud provider’s data center, making it easier to establish disaster recovery plans. You won’t have to worry about losing clients’ files even if your business burns to the ground. You’ll be able to deliver continuity to customers and clients because you can recover from any natural disaster much faster.

Business Agility

With server management left to an experienced IT provider, your business can deliver results faster, cheaper and with more quality, giving your company an edge over the competition. Outsourcing your IT operations to a cloud computing vendor allows you to focus on your key business activities and objectives that may offer a greater potential value to your business.

Security

Data theft is real and can be quite frustrating. Many businesses aren’t immune to malware, hackers, and viruses. A Cloud-hosted software can significantly minimize security risks by storing data safely on hosted secure servers instead of your on-site server room. When your data is stored in the cloud, it is protected by experts whose job is to stay up-to-date on the latest security threats so that it’s never compromised.

If you want to learn more about cloud computing for your Southwest Florida Business, please feel free to contact us.

It seems like every day there is a new story about a company whose computer security has been breached. More and more advice seems to be available on the internet about determining whether your computer has been infiltrated, warning you about the problems that seem to be lurking everywhere. Now, your computer has slowed down to a crawl for no apparent reason and your coworker is telling that you have been hacked. There are many reasons why your computer could be reacting slowly and being hacked is, unfortunately, one of them. So, how do you know if you’ve been hacked or just need to tune-up your computer to enhance its performance?

When you notice a change in your computer’s performance, there are a few issues to check for that can also slow your computer’s performance. Having too many startup programs, keeping your hard drive nearly full,sharing the network with someone streaming video, and not updating your programs can all be causes of a slow computer. If these issues have been resolved, it is time for you to investigate what is happening while your computer is in use, so you can see just who is controlling its actions. Look for other common signs of hacking such as:

• Unable to Login. Especially if you are on your computer, where you know you are using the correct username and password.
• Frequent Popups. If popups, especially the kind that coax you to visit an unusual website or download software, are drowning you while you work, you need to investigate their source.
• Lots of Disk Activity. If you are just sitting still and your disk activity light is flashing away, it could be something as benign as your antivirus software running a scan or it could be malware searching your disk for information.
• Disabled Antivirus Software. If you know that you did not disable your antivirus and now you can’t seem to reengage it, it is probably due to a malware infection that is trying to maintain a hold on your files.
• Anything Running from Temporary Internet Files. When you launch Task Manager, if you see something running in TEMP and you are not downloading a file at that time, something is very wrong.
• Unknown Startup Programs. If you can’t identify a program that is pinned to your Windows startup, find out what it is. It may be not be anything bad but you shouldn’t risk it.
• Frequent Crashes. If your computer is continuously crashing and you are constantly rebooting, you should act immediately to keep from incurring lasting damage.
• Can’t Shut Down. Be concerned when you have trouble shutting your computer down. If a hacker has remote access to your computer, it will affect your control.

If your office is continually plagued by these and other problems, you might want to consider outsourcing your company’s IT services. SJC Technology, Inc. can help you decide whether you need to repair or replace your company’s computer network for the best productivity. The benefits of outsourcing your IT with SJC are many; we will maintain your original network on a regular basis at an affordable monthly rate. This cost includes the monitoring of your old network and resolution of the issues with it. SJC guarantees that if you let us replace your company’s network it will be well worth the expense. Contact SJC today to see the convenient solutions we have for your company’s computer network problems.